Your privacy matters to us. This policy explains exactly what personal data sigebet collects, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.
All data transmitted between your device and sigebet is protected by bank-grade 256-bit SSL encryption — the same standard used by major Philippine banks.
sigebet processes personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations.
sigebet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve the Platform.
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data held by sigebet.
sigebet ("sigebet," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the sigebet online gaming platform at https://sigebet.app (the "Platform"). This Privacy Policy ("Policy") describes how sigebet collects, uses, stores, shares, and protects your personal information when you interact with the Platform, including when you register for an account, make deposits or withdrawals, play games, contact customer support, or browse the Platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). It should be read together with sigebet's Terms and Conditions, which are available at /terms-conditions.
sigebet takes its obligations as a personal information controller seriously. We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 15 of this Policy.
Personal Information Controller. For the purposes of the Data Privacy Act of 2012 and this Policy, sigebet acts as the personal information controller with respect to the personal data of its registered players and Platform visitors. As personal information controller, sigebet determines the purposes and means of processing your personal data.
Personal Information Processors. sigebet may engage third-party service providers who process personal data on sigebet's behalf as personal information processors. These processors are contractually bound to process personal data only in accordance with sigebet's instructions and applicable Philippine data privacy law. A list of categories of processors is provided in Section 7 of this Policy.
Data Protection Officer. sigebet has designated a Data Protection Officer responsible for ensuring compliance with the DPA and this Policy. The DPO's contact details are provided in Section 15. Players may contact the DPO directly with any data privacy concerns, requests to exercise data subject rights, or complaints.
sigebet collects the following categories of personal data from players and Platform visitors:
3.1 Identity and Registration Data:
3.2 Contact Data:
3.3 Financial Data:
3.4 Technical and Usage Data:
3.5 Communications Data:
sigebet collects personal data through the following means:
4.1 Directly from You. The majority of personal data sigebet holds is provided directly by you when you: register for a sigebet account; complete the KYC verification process; make a deposit or withdrawal; contact customer support; participate in promotions or surveys; or update your account profile.
4.2 Automatically. When you access the sigebet Platform, certain technical data is collected automatically through cookies, web beacons, and similar technologies. This includes your IP address, device information, browser type, and browsing behavior on the Platform. See Section 10 for more details on cookies.
4.3 From Third Parties. sigebet may receive personal data about you from third parties in limited circumstances, including:
sigebet uses your personal data for the following purposes:
sigebet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
6.1 Contractual Necessity. Processing is necessary for the performance of the contract between you and sigebet — specifically, the Terms and Conditions you agreed to upon registration. This covers account creation, KYC verification, transaction processing, game delivery, and customer support.
6.2 Legal Obligation. Processing is necessary for sigebet to comply with its legal obligations under Philippine law, including the Anti-Money Laundering Act (RA 9160, as amended), PAGCOR regulatory requirements, and the Data Privacy Act itself. This covers AML screening, regulatory reporting, and record-keeping obligations.
6.3 Legitimate Interests. Processing is necessary for the purposes of sigebet's legitimate interests, provided those interests are not overridden by your rights and freedoms. This covers fraud prevention, Platform security, responsible gaming monitoring, and internal analytics for Platform improvement.
6.4 Consent. Where sigebet relies on your consent as the legal basis for processing — primarily for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing, contact sigebet support or use the unsubscribe link in any marketing email.
sigebet does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
7.1 Service Providers and Processors. sigebet engages trusted third-party service providers who process personal data on our behalf, including:
All service providers are contractually required to process personal data only in accordance with sigebet's instructions and to implement appropriate security measures consistent with the DPA.
7.2 Regulatory and Law Enforcement Authorities. sigebet may disclose personal data to Philippine government agencies, regulatory bodies, and law enforcement authorities where required or permitted by law, including:
7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of sigebet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
8.1 Retention Periods. sigebet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
8.2 Deletion and Anonymization. Upon expiry of the applicable retention period, sigebet will securely delete or anonymize your personal data so that it can no longer be associated with you. Where full deletion is not technically feasible (for example, in backup systems), sigebet will isolate the data from further processing until deletion is possible.
8.3 Self-Exclusion Records. Where you have requested self-exclusion from the sigebet Platform, sigebet will retain sufficient data to enforce the self-exclusion for its full duration, even if you request account deletion during that period. This is necessary to protect your wellbeing and comply with responsible gaming obligations.
9.1 Security Measures. sigebet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 Employee Training. All sigebet employees who handle personal data receive regular training on data privacy obligations, security best practices, and the requirements of the Data Privacy Act of 2012. Employees are bound by confidentiality obligations with respect to personal data.
9.3 Data Breach Response. In the event of a personal data breach that is likely to result in a real risk of serious harm to affected data subjects, sigebet will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
10.1 What Are Cookies. Cookies are small text files placed on your device when you visit the sigebet Platform. They allow the Platform to recognize your device, remember your preferences, and provide a more personalized experience. sigebet also uses similar technologies such as web beacons, pixel tags, and local storage objects.
10.2 Types of Cookies Used. sigebet uses the following categories of cookies:
10.3 Managing Cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the sigebet Platform. Instructions for managing cookies in common browsers are available through your browser's help documentation.
10.4 Do Not Track. Some browsers include a "Do Not Track" feature. sigebet currently does not respond to Do Not Track signals, as there is no industry-wide standard for how such signals should be interpreted. We will update this Policy if our approach changes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by sigebet:
Exercising Your Rights. To exercise any of the above rights, please contact sigebet's Data Protection Officer using the contact details in Section 15. sigebet will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
12.1 Age Restriction. The sigebet Platform is strictly intended for individuals who are at least twenty-one (21) years of age. sigebet does not knowingly collect personal data from individuals under the age of 21. The minimum age for online gambling in the Philippines is 21 years, and sigebet enforces this restriction through its KYC verification process.
12.2 Underage Registration. If sigebet discovers or has reason to believe that a registered player is under 21 years of age, sigebet will immediately suspend the account, initiate a review, and if the underage status is confirmed, permanently close the account and return any deposited funds (net of any bonuses) to the verified payment source. Any winnings generated by an underage player will be forfeited.
12.3 Parental Controls. sigebet encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed or registered on the sigebet Platform, please contact sigebet support immediately at [email protected].
13.1 International Transfers. sigebet's primary operations and data storage are based in the Philippines. However, some of sigebet's third-party service providers — including cloud hosting providers and certain technology vendors — may process personal data in jurisdictions outside the Philippines.
13.2 Safeguards. Where personal data is transferred outside the Philippines, sigebet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:
13.3 Your Consent. By using the sigebet Platform and agreeing to this Privacy Policy, you consent to the transfer of your personal data to third-party service providers located outside the Philippines, subject to the safeguards described above.
14.1 Right to Update. sigebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available at https://sigebet.app/privacy-policy, with the effective date clearly indicated at the top of the page.
14.2 Notification of Material Changes. Where changes to this Policy are material — meaning they significantly affect your rights or the way sigebet processes your personal data — sigebet will provide advance notice to registered players via the email address associated with their account, or through a prominent notice on the Platform, at least fourteen (14) days before the changes take effect.
14.3 Continued Use. Your continued use of the sigebet Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure by contacting sigebet support.
If you have any questions, concerns, or requests relating to this Privacy Policy or sigebet's data processing practices, or if you wish to exercise any of your data subject rights, please contact sigebet's Data Protection Officer:
When submitting a data subject rights request, please include your full name, registered email address, and a clear description of your request. sigebet may need to verify your identity before processing your request to ensure the security of your personal data.
If you are not satisfied with sigebet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Here's a quick summary of the core privacy commitments sigebet makes to every Filipino player on the Platform.
sigebet operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. We have a registered Data Protection Officer and maintain all required privacy documentation with the National Privacy Commission.
Every piece of data you send to sigebet — from your login credentials to your GCash details — is protected by 256-bit SSL encryption in transit and encrypted at rest in our secure data centers.
sigebet collects only the data it genuinely needs to operate the Platform and comply with Philippine law. We do not collect data speculatively or use it for purposes beyond those described in this Privacy Policy.
We believe you have the right to know exactly what happens to your data. This Privacy Policy is written in plain, accessible English so every Filipino player can understand their rights and sigebet's obligations.
From updating your profile to requesting data deletion, sigebet gives you meaningful control over your personal information. Exercise your data subject rights anytime by contacting our dedicated DPO team.
In the unlikely event of a data breach, sigebet is committed to notifying the NPC within 72 hours and affected players without undue delay — well within the timelines required by Philippine data privacy regulations.
sigebet is built on trust. With your data protected under Philippine law and our own strict privacy standards, you can focus on what matters — playing your favorite games.